Terms of Service
Terms of Service
Last updated: August 2026
Welcome to PhraseFeed ("Service", "we", "our", or "us"). By accessing or using our Service, you agree to these Terms of Service.
1. Description of the Service
PhraseFeed is an AI-powered video translation platform.
Users can upload videos they own or have permission to use. The Service provides:
- AI video translation
- Lip-sync translation
- Preview translations
- Downloadable translated videos
The Service is provided as Software as a Service (SaaS).
2. User Email
You may be asked to provide your email address.
3. User Content
You retain ownership of your uploaded videos.
By uploading content, you confirm that:
- you own the content or have permission to use it;
- you have the right to request AI translation;
- the uploaded content does not violate any applicable laws or third-party rights.
You are solely responsible for your uploaded content.
4. Acceptable Use
You agree not to use the Service for:
- illegal activities;
- copyright infringement;
- impersonation or fraud;
- uploading malicious software;
- violating privacy rights;
- generating content intended to deceive others.
5. AI Processing
The Service uses artificial intelligence and third-party providers to process videos.
AI-generated translations may contain mistakes.
We do not guarantee perfect translation accuracy.
6. Third-Party Services
The Service may use trusted third-party providers including but not limited to:
- HeyGen
- Cloudflare
- Paddle
- Render
These providers process data only as required to deliver the Service.
7. Payments
Full video translation requires payment.
Prices are displayed before checkout.
Payments are processed by Paddle or another authorized payment provider.
We do not store your payment card information.
8. Refunds
Refunds are governed by our Refund Policy. Eligible refund requests must be submitted within 14 days of purchase.
9. Intellectual Property
The software, branding, website, and source code remain our intellectual property.
Users retain ownership of their uploaded content.
10. Service Availability
We aim to keep the Service available at all times.
However, we do not guarantee uninterrupted availability.
Maintenance and outages may occur.
11. Limitation of Liability
To the maximum extent permitted by law, we are not liable for:
- translation inaccuracies;
- business losses;
- indirect damages;
- data loss caused by third-party providers.
12. Changes
We may update these Terms from time to time.
The latest version will always be available on our website.
13. Contact
Questions regarding these Terms may be sent to:
Contact form